There are some of fundamental reasons why a Predictive Dialer Avatar is well suited to different types of contact centers
AVATAR is that it ensures perfect quality sales pitch by using sound bites. Once the predictive dialer connects to the customer, live agents do not speak directly to the customer. Instead, they would just click from the soundboard and let the avatar does all the talking in perfect English, based on market location – may be it be in USA, UK, Australia or any English Speaking country.
The agent can develop a personalized connection with the customer by obtaining some handy information before calls.
Conversation rate increases because calls are incisive and effective.
Preview dialer centralizes and prioritizes customer needs.
Since the agent can review customer details before placing calls, any chances of downtime are eliminated.
Reviewing customer information before calls helps the agent handle customers as per their needs.
Remotely logged in agents can obtain the same information when dealing with a particular group of customers.
Promising calls are never missed because the agents themselves place the next call.
No prior training is required to use our portal and queries are always responded by experts.
Review of customer details helps agents bring about productive communication.
Use of cloud technology makes communication feasible and effective.
Performance can be traced and enhanced with the help of detailed analytics about call center activities.
Users can also add a script of instructions to guide the agents over certain things.
Preview dialer skips answering machines automatically so that the agent's time is only utilized for useful numbers.
CRM integration makes available key information about the clients for meaningful communication.
Calls can be monitored to boost productivity and rally effective campaigns.
You can call back at unanswered calls ensuring no promising customer is missed out.
We ensure quality management and the best customer support that is functional all-time and has up-to-date data.
The data present on the portal is prevented from all security breaches.
Our team is available all the time to ensure a well-resolved working environment at our portal.
Our preview dialer with its various features provides an all-in-one platform for your call center.
Our versatile features offered are affordable and pocket-friendly.