PBX plays a key role in establishing an efficient communication between employees of a company, thus influencing the company's productivity and growth. The incorporation of cloud technology into the PBX system has boosted its productivity far from the conventional wired PBX.

This innovation has revolutionized communication by turning it into an uninterrupted and seamless one, thereby elevating customer support by enabling the employees to work on a single platform. Cloud PBX thus offers you effective solutions to your daily communication problems.

Profound Benefits

  • Business Continuity

    Cloud PBX establishes an uninterrupted link between customers and employees by upgrading business communication.

  • Flexibility

    Employees can access the platform and participate in company activities from any location since Cloud PBX is very flexible.

  • Robust Security

    All security measures have been taken on the server to prevent any security contraventions.

  • Seamless Experience

    Cloud PBX ensures smooth working as it offers all communication mediums at the ease of users.

  • Easily Scalable

    There is no limit to the number of accounts you can have on PBX and it's just the ID and password that you need to login to any private account.

  • Number of Extensions

    Any number of extensions can be made as per the number of your employees.

  • Lower Cost

    The platform offers you remarkable benefits in affordable prices.

  • Complete Monitoring

    All the ongoing activities at the call center can easily be monitored with the help of an easy to use dashboard.

  • Increased Productivity

    Cloud PBX escalates productivity by making available all vital data regarding business calls.

How Cloud PBX Works?

Cloud PBX protocols include TCP/IP (Transmission Control Protocol/ Internet Protocol), RTP (Real-Time Transport Protocol), RSVP (Resource Reservation Protocol), RTCP (RTP Control Protocol), RTSP (Real-Time Streaming Protocol), SDP (Session Description Protocol), SAP (Session Announcement Protocol) and others. These protocols help connect Cloud PBX to a private network for the whole team to work on. All that the employees need is a login ID and password to access their private and fully secured accounts.

Benefits

  • On-Demand Scaling

    Blended call centers enable switching between incoming and outgoing calls anytime so your resources can be scaled in accordance with the demand.

  • High Productivity

    Productivity is increased by utilizing skilled and best available agents on time.

  • Benefits of Cloud

    The Cloud technology increases competence by providing pliability and scalability

  • Remote Agents Management

    Once logged in, the agent can be made available from any distant location anytime and performance can be tracked.

  • Comprehensive Reporting

    An in-depth report about the calls and agent's performance helps yield greater results.

  • Workforce Optimization

    Customer care is personalized with the availability of skilled workforce and detailed reports.

  • Powerful Features

    Customer call volume is handled efficiently and instantly.

  • Workload Distribution

    Instant switching between inbound and outbound calls increases your call center efficiency.

  • Cost Reduction

    We enables a single agent to handle both inbound and outbound calls, utilizing their idle time and cutting down costs.

Why Choose Us?

We ensure quality management and the best customer support that is functional all-time and has up-to-date data.

High Quality

We strive to provide the best quality service to our customers.

24x7 Support

Experts at our portal are always available to deal with any queries and problems regarding our services.

Versatile Feature

We have incorporated all key features here at one platform so that you can make the best out of our service.

Affordable Pricing

We offer supple plans with different rates so that you can choose according to your requirements and budget.